Front Desk/ Billing

Front office clerk/Cashier	Doctor(s) timetable, Appointment Management Fee policy & Emergencies Service Coverage (Insurance & Package) Payment Receipts, Allocation, Credits, Dues, Consumption, Billing & Refund
Doctor	Work load status, Self time table adjustment (Emergencies) Patient payment policy change Complete past history Optimum info with Min efforts Customized templates and favorites
Patient	Service coverage Payment policy change
Service Center	Workload Priority, Scheduling & Coverage
Nursing Care	Advance Intimation & Information
Management	Statistics for Revenue generated for specialty, doctor, etc.

Clinical Section

Front office clerk/Cashier	Doctor(s) timetable exceptions & Appointment Management Change in payment policy for a patient Service Coverage for the prescribed services (Commercial)
Doctor	Work load status, Self time table adjustment (Emergencies) Patient payment policy change Complete past history Optimum info with Min efforts Customized templates and favorites
Patient	Service coverage Payment policy change
Service Center	Workload Priority, Scheduling & Coverage
Nursing Care	Advance Intimation & Information
Management	Statistics for Revenue generated for specialty, doctor, etc.

ADT

Front office clerk/Cashier	Bed Occupancy New Bourn Baby info Patient send outside Scheduled discharge info
Doctor	Scheduled, Emergency admissions Bed occupancy Patient status
Patient	Bed occupancy Patient status
Service Center	-
Nursing Care	Advance Intimation & Information Patient discharge status
Management	Statistical reports for bed class admission, discharge types, baby birth, disease, etc.

Nursing Care

Front office clerk/Cashier	Scheduled discharges Bed status Services prescribed for Coverage analysis and receipt (Insurance & Package) Patient referral information
Doctor	Prescriptions & Investigations Drug monitoring Assessment & Notes Service Coverage
Patient	Doctor(s) availability Single window service
Service Center	Workload Service Scheduling & Coverage
Nursing Care	Updated patient clinical, financial & Hospital Info. Smooth Shift change over. Emergency Drug Stock management
Management	Statistical information for bed occupancy, average patient stay, etc.

Service Center

Front office clerk/Cashier	Test/Service pre-requisites Service status & Results Workload information
Doctor	Test status & results Sectional Workload Test prerequisites and charges info
Patient	Test/Service pre-requisites, test preference Quick test result Single window service
Service Center	Test Schedule, priority & Coverage Equipment Interfacing
Nursing Care	Service rendering location Test scheduling, priority setting & Test results
Management	Services statistics for external patients/institutes, revenue generated.

Pharmacy

Front office clerk/Cashier	Test/Service pre-requisites Service status & Results Workload information
Doctor	Test status & results Sectional Workload Test prerequisites and charges info
Patient	Test/Service pre-requisites, test preference Quick test result Single window service
Service Center	Test Schedule, priority & Coverage Equipment Interfacing
Nursing Care	Service rendering location Test scheduling, priority setting & Test results
Management	Services statistics for external patients/institutes, revenue generated.

OT

Front office clerk/Cashier	OT availability Surgeon(s) time table management Surgery prerequisites & Coverage (Insurance & Package) Emergency handling
Doctor	OT availability Operation/Surgery schedule
Patient	Emergencies Surgery prerequisites
Service Center	Operation/Surgery schedule
Nursing Care	Operation/Surgery schedule Surgery check list
Management	Statistical reports for OT utilization, surgeries, etc.

Insurance

Front office clerk/Cashier	Tie-ups and Agreement information Dynamic definition of policy for service coverage and payment condition Service pre-approval status Quick Information/explanation for coverage/non coverage/pre-approval on case to case basis
Doctor	Tie-ups and Agreement information Service pre-approval status Quick Information/explanation for coverage/non coverage/pre-approval on case to case basis
Patient	Tie-ups and Agreement information Quick Information/explanation for coverage/non coverage/pre-approval
Service Center	Tie-ups and Agreement information Service coverage Service pre-approval status
Nursing Care	Same as Service Center
Management	Statistical reports for Insurance organizations, services and patient

MRD

Front office clerk/Cashier	Availability and easy access to patient record Tracking of certificate/documents issue
Doctor	A complete log of each and every medical record Medical Record audit ICD coding Statistical reports
Patient	Personal data security Certificates/documents
Service Center	Statistical reports
Nursing Care	Availability and easy access to patient record
Management	Statistical reports for patients

Finance

Front office clerk/Cashier	Patient Dues & balances
Doctor	Patient Dues & balances Income booking
Patient	Patient Dues & balances
Service Center	Dept wise Income
Nursing Care	Dept wise Income
Management	Statistics for Invoicing, Income, Expenditures, Asset management, etc.

Stores

Front office clerk/Cashier	Item availability
Doctor	Near expiry items Consignment items Item stock and rate
Patient	Item availability
Service Center	Near expiry items Consignment items Item stock, rate & inter store stock operations
Nursing Care	Near expiry items Consignment items Item stock, rate & inter store stock operations
Management	Inventory statistical reports

HR

Front office clerk/Cashier	Working shift management Leave management Payroll Incentives & Overtime Appraisal, promotion & transfers
Doctor	Same as front office
Patient
Service Center	Same as front office
Nursing Care	Same as front office
Management	To meet all statutory requirements